Support

When reporting a problem, please include

• Your Windows version (Settings → System → About).
• The Skyhook app version (shown in the app's settings).
• What happened, and what you expected to happen.
• A screenshot, if the problem is visible.

Common questions

The wallpaper hasn't updated today. Skyhook downloads new tours in the background and keeps playing the newest one it has. Checks are skipped on metered connections (and optionally on battery) — the current tour's date is shown in the app so you always know what you're looking at.

How much disk space does it use? Videos are kept in a local cache with a size cap you control in settings; the oldest tours are removed automatically.

Purchases, refunds, and subscriptions are handled by the Microsoft Store. Manage them at account.microsoft.com/services.